You may only Participate at 10CRIC if you are over 18 years of age.

It is illegal to Participate at 10CRIC if you are under 18 years of age.

We do not warrant the legality of your Participation at 10CRIC in terms of the laws of jurisdiction in which you are located.

Any person who is knowingly in breach of this section, including any attempt to circumvent this restriction, for example, by using a VPN, proxy or similar service that masks or manipulates the identification of your real location, or by otherwise providing false or misleading information regarding your location or place of residence, or by making bets or wagers using the Website through a third party or on behalf of a third party is in breach of these Terms & Conditions. You may be committing fraud and may be subject to criminal prosecution.

By accepting the Terms & Conditions you are fully aware that there is a risk of losing money when gambling and you are fully responsible for any such loss. You agree that your Participation at 10CRIC is at your sole option, discretion and risk. In relation to your losses you shall have no claims whatsoever against 10CRIC or any partner, or respective directors, officers or employees.

You may not Participate at 10CRIC if you, or a member of your household, is or was during the past three (3) years, employed by the Operator or any entity associated with the Operator, including third-party service providers of the Operator.

Access to 10CRIC is permitted on a temporary basis, and we reserve the right to withdraw, suspend or amend any aspect or feature of the Website without notice. If the need arises, we may suspend access to parts of our Website or the entire Website for maintenance purposes. We will not be liable if, for any reason, our Website is unavailable at any time or for any period.

We may, in our absolute discretion, change the content (including betting products or elements of the betting product) of our Website at any time (provided such changes do not affect games and/or bets already in progress).

You shall use the Website for your own personal and non-commercial use only and shall not be allowed to provide access or reproduce the Website or any part of it in any form whatsoever without our express consent, including creating links to it.

You shall not use the Website for any purpose which is or is likely to be considered to be defamatory, abusive, obscene, unlawful, of a racist, sexist or other discriminatory nature, or which could cause offence.

You must not misuse the Website by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website.

You are solely responsible for making all arrangements necessary for you to have access to the Website. We will not be liable for any losses caused to you by the internet or any telecommunications service provider which you have engaged in order to access the Website.

If you want to report an error or have any questions, please contact the 'Customer Support Team'.

To participate at 10CRIC, you are required to enter your personal details during the account registration process. Personal details include, but are not limited to: first name, surname, address, date of birth etc. The ‘Know Your Client’ procedure will be carried out when a Customer makes a deposit into their Customer account.

Upon making a withdrawal request you may also be required to send in valid identification documents proving your age and address. Upon such request, the withdrawal will not be processed for payment until 10CRIC has received all requested identification documents. Acceptable identification documentation includes, but is not limited to:

1. copy of a valid photographic identification document, such as a Passport or Driver’s License;
2. copy of a recent utility bill confirming residence, such as an electricity bill, telephone bill etc. (important: the utility bill must not be older than 3 months); and
3. copy of a recent credit / debit / bank account statement (note: the account statement must relate to a financial method used and must not be older than 3 months).

The payment of a withdrawal request will only be made to a Registered Customer. You hereby authorise us and our designated agents, as and when we require, to confirm your identity and to clarify your right to use, and the source of, the money that you have wagered at 10CRIC.

We may withhold any funds in your 10CRIC Customer account until your age is successfully verified. If, on completion of the age verification process, you are found to be underage, 10CRIC will return to you any deposits made on the account, having voided all winnings and/or bonuses.

You accept that your Participation at 10CRIC is at your sole option, discretion and risk. Further, you agree that your Participation at 10CRIC is for your own personal entertainment and non-professional use and that you are acting on your own behalf.

You represent, warrant and agree that you will comply with all applicable laws, statutes and regulations in relation to your use of the Website and the Service. We are not responsible for any illegal or unauthorised use of the Website or the Service by you. By accepting these Terms & Conditions you agree to assist us, to the extent that you are able, with the compliance with applicable laws and regulations.

Your Account must be registered in Your own, correct, name and personal details and it shall only be issued once for You and not duplicated through any other person, family, household, address (postal or IP), email address, Access Device or any environment where Access Devices are shared (e.g. schools, workplaces, public libraries etc) and/or account in respect of the Services. Any other accounts which You open with us, or which are beneficially owned by You in relation to the Services shall be "Duplicate Accounts". We may close (at our sole discretion) any Duplicate Account (but shall not be obliged to do so).

You are required to keep your registration details up to date at all times. If you change your address, e-mail, phone number or any other contact or personal information, please contact [email protected] in order to update your account information. The name that you provide 10CRIC at registration must be identical to that listed on your government issued identification.

The Customer account registration process requires you to choose your own user name and password combination. You must keep this information secret. Any actions carried out through your account will stand if your user name and password have been entered correctly. 10CRIC can bear no responsibility for unauthorized use or misuse of personal details.

If you use a credit/debit card and/or a financial/bank account for transactions at 10CRIC, the account/cardholder’s name MUST be the same as the name you used when registering a 10CRIC account. Should the name you registered on the 10CRIC account and the name that appears on your credit/debit card and/or financial/bank account differ in any way, your account may be suspended. Should your account be suspended, we recommend that you contact [email protected] for details regarding our verification process.

10CRIC shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with your Participation; including and without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person’s misuse of the Offering or Website, its content or any errors or omissions in the Website’s content.

10CRIC will consider an account to be dormant/inactive after a period of 6 months since the last account login. 10CRIC shall endeavour to contact the Customer prior to designating an account as Dormant. In case no response is received from the Customer within 7 days of the date on which 10CRIC has attempted to contact the Customer, the account will be designated as Dormant.

Once your Customer account has been designated as a Dormant account, 10CRIC shall be entitled to charge you a monthly administration fee of €5 (or the equivalent value of the Customer’s chosen currency) (the “Administrative Fee”). The first Administrative Fee will be charged at the end of the 6th month after the last account login was recorded. 10CRIC will cease the deduction of any Administrative Fee should the Customer login into his account during the Dormancy period.

The transfer of funds between individual accounts is strictly prohibited. It is prohibited for Customers to sell, transfer and/or acquire accounts to/from other Customers.

Any funds held in your Customer account shall not attract interest.

10CRIC reserves the right to suspend, close or terminate your Customer account at its sole discretion, should you be suspected of:

1. having unlawfully obtained winnings; or
2. having violated these Terms & Conditions.

You will be notified of 10CRIC’s decision via e-mail. During any suspension period, it will not be possible for you to unlock the account.

If you wish to close your Customer account, please contact [email protected] for assistance. Our Self-Exclusion procedures are summarised at clause 9.2 of these Terms & Conditions and are set out in detail in our Responsible Gambling Policy.

10CRIC reserves the right to suspend, modify or remove or add content to the Website or Services at its sole discretion with immediate effect and without notice. We shall not be liable to you for any loss suffered as a result of any changes made or for any modification or suspension of or discontinuance of the Website or Services and you shall have no claims against 10CRIC in such regard.